Refund policy

 

1. Returns:
   • Machines, Parts & Toners
   Machines (Printers, MFPs, Cash Counters)
   Parts (All types of machine parts)
   Toners (All types of toners)
   Returns are accepted only if items are received damaged or incorrect. No cost for return and exchanged items shipping. No restocking fee.
   • Other Products: Returns accepted for any reason. Customers cover return shipping.
   
   
2. Product Condition: Items must be in original condition, undamaged, with original packaging. No restocking fee
   
   
3. 10-Day Window: Returns accepted within 10 days of delivery.
   
   
4. Exchanges: Exchanges are not accepted.
   
   
5. Refund Process: To initiate a refund, contact us on WhatsApp or Email with your order details and the reason for your request. Once your refund request is approved, we will provide return & refund instructions.
   
   
6. Custom policies apply for wholesale & corporate
   
   For any further queries, contact us.